I Know What You Mean! Becoming a Great Communicator
Look around you. The true leaders in your organization are the people with the best communication skills.
Yet, communicating with power and finesse is a skill that doesn’t come naturally to most of us. You know what I mean. Like when you’re drowned out at an important meeting, or your ideas are dismissed because others didn’t understand them. Experts agree that your professional success depends primarily on communications skills. It's not necessarily the technical skills or intelligence that makes fast-track professionals so effective; these professionals have mastered the art of connecting with people in ways that yield positive results.
Seminar participants will develop effective communications skills, expand their influence and learn to gain commitment from colleagues, subordinates and superiors. Interpersonal skills training will help you cultivate strong workplace communications techniques that produce superior results. We'll demonstrate the essential skills you need to become a more polished, persuasive communicator. You'll gain insights into everything from making a good impression…to intervening in tense situations… to producing a clear and concise written document.
Who Should Attend?
This course is designed for managers, team leaders and business professionals at all levels who wish to communicate effectively in the workplace.
How You Will Benefit
- Express your ideas in ways that gain the attention and respect of others
- Increase the level of support and collaboration you get from employees, coworkers and managers
- Project an impressive image of self-confidence, professionalism and polish
- Influence your promotions, raises, responsibilities and future career path
- Learn how diplomacy works far better than brute force
- Discover how to help people "get it" the first time
- Learn to listen first and act second, not the other way around
- Write with greater clarity by streamlining content; communicate what your readers need to know
What You Will Cover
Influencing Skills
Becoming so persuasive that your requests rarely are denied
Utilizing thinking styles to influence and gain support for critical ideas
Presentation Skills
Improving your non-verbal skills for added emphasis
Shaping and organizing your presentation to persuade listeners and get the results you want
Speaking and thinking with greater clarity and purpose, stressing key ideas
Communication Skills
Learning exactly what makes people act and react the way they do
Delivering razor-sharp instructions that get things done -- without coming off like a perfectionist
Decoding body language to understand what people are really saying
Dealing With Conflict
Winning arguments without losing friends
Maintaining your composure and control -- even when someone is right in your face
Disarming other people's "hot buttons" and set them at ease -- even during the heat of an argument
Admitting mistakes and errors without losing respect or reputation
Business Writing Skills
Employing formats and formulas for various writing requirements
Organizing ideas and generating content with simple techniques
Avoiding common errors in business documents
For more information on this and other courses, please contact us.
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